Your Relay Account Overview
Your Relay account is made up of two key components:
Accessing Your Relay Portal
Look for your Relay invitation email to set your password and log in.
If you need a new invite, click Resend Invite from the email link.
You can also access the portal through the mobile app:
Open the app
Tap the hamburger menu (☰)
Select Go to Admin Portal
Finding Your Driver PIN
From the Mobile App
Open the menu (top right)
Tap Go to Admin Portal
Open the menu (bottom left) → select Drivers
Tap your name
Scroll down to view your Driver PIN
From a Computer
Log into the Relay Web Portal
Go to the Drivers tab
Click your name and scroll to Driver PIN
Adding Drivers to Your Account
From the Mobile App
Tap the ☰ menu (bottom left)
Select Drivers
Tap New Driver
Complete prompts to assign a policy
Keep “Text invite to driver” checked to send app download instructions
Tap Save
From a Computer
Go to Drivers
Click New Driver
Assign the driver to a policy
Keep “Text invite to driver on save” checked
Tap Save
Reviewing & Editing Driver Policies
From the Mobile App
Tap the ☰ menu
Select Drivers → Policies
Tap the three dots next to Default Fuel Policy
Select Edit
Update limits, fuel types, and rules
Tap Save
From a Computer
Go to Drivers
Select the Policies tab
Click the three dots next to the policy
Select Edit
Make your updates and click Save
Funding Your Account
You may need to deposit funds for expenses not covered by direct bill agreements (such as out-of-network fuel, lumpers, scales, etc.).
To Add Funds
Go to the Transactions tab
Click Add Funds
Choose to add a bank account (no fees) or credit card (3.25% fee)
Follow the prompts to deposit funds
If you have a Direct Bill Agreement, your Relay Representative will notify you when discount and billing activation is complete.
Need Help at the Pump?
Call Relay Customer Support 24/7/365:
📞 1-877-735-2910
We’re here anytime you need us.