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Broker account types

RelayDirect brokers can operate using different account funding types depending on how they want payments to be funded and processed.

There are three primary broker account types:

  • Prefunded accounts

  • QuickPay (QP) accounts

  • Cash accounts


Prefunded accounts

Prefunded accounts require the broker to deposit funds before creating payments in RelayDirect.

With a prefunded account:

  • Funds must already be available before payments are scheduled

  • Payments are funded directly from the broker’s available balance


QuickPay (QP) accounts

QuickPay accounts allow brokers to use a Relay-provided credit line to fund payments.

With a QP account:

  • Relay provides a credit line for eligible payments

  • The available credit amount is configured through the admin portal

  • The feature is disabled by default and must be enabled for the account

Note: QuickPay credit line availability and limits are configured separately for each broker account.


Cash accounts

Cash accounts allow brokers to fund payments closer to the payment date.

With a cash account:

  • Broker funds are deposited 5 days before the payee payment date

  • Payments are funded according to the scheduled payment timeline


Important notes

Important: Account funding behavior, payment timing, and available features may vary depending on your broker account configuration.

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