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How to get an in-store Pilot Cash Advance

  1. Ensure that you are set up with a One Time Cash Code or a Policy that has a cash allowance

  2. Go inside the store and talk to the cashier. Let them know you need a cash advance.

  3. The cashier should do the following steps:
    a. Select Cash Advance product.

    b. Choose Non-Fueling Customer.
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    c. The cashier should enter the amount you need for the cash advance and press the CREDIT button.
    d. The cashier should confirm the entered amount and press CARDLESS TRUCKING COMPANIES.
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    e. The cashier should select RELAY as the payment type.

  4. At this point, you should be prompted to enter your Relay Code using the keypad at the counter.
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If the cashier encounters any issues during this process, kindly ask them to contact the Pilot HELP DESK for assistance.

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