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How to get an in-store Pilot Cash Advance

  1. Ensure that you are set up with a One Time Cash Code or a Policy that has a cash allowance

  2. Go inside the store and talk to the cashier. Let them know you need a cash advance.

  3. The cashier should do the following steps:
    a. Select Cash Advance product.

    b. Choose Non-Fueling Customer.


    c. The cashier should enter the amount you need for the cash advance and press the CREDIT button.
    d. The cashier should confirm the entered amount and press CARDLESS TRUCKING COMPANIES.


    e. The cashier should select RELAY as the payment type.

  4. At this point, you should be prompted to enter your Relay Code using the keypad at the counter.

If the cashier encounters any issues during this process, kindly ask them to contact the Pilot HELP DESK for assistance.

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