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The clerk is getting an error

Updated over a year ago

I’m buying oil or additives

If you are trying to buy additives in-store and you get an error, please try to only buy one unit at a time.


I’m requesting cash with a policy code

If you are requesting cash with a policy code and receive an insufficient funds or policy limit error, subtract $5 from your cash advance limit on your policy and have the clerk re-run the transaction. This should negate any cash advance fees added to your transaction.


I’m requesting cash with a one-time cash code

If you are requesting a cash advance with a one-time cash code, subtract $5 from your cash advance limit on your policy and have the clerk re-run the transaction. This should negate any cash advance fees added to your transaction.

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